Privacy Policy
How File Haven Core collects, uses, and protects personal data under Korean privacy standards.
Data Controller
File Haven Core Co., Ltd.
Office 11, 57 Sample-gil, Gangnam-gu, Seoul 00000
Email: contact@filehavencore.click
Phone: +82 2 0000 3290
Information We Collect
Contact inquiries: Name, email address, message content, selected service, and optional preferred date submitted through our contact form.
Session bookings: Name, contact details, intake notes, and scheduling preferences. We do not collect or store seed phrases, private keys, or wallet addresses unless a client voluntarily provides non-sensitive reference information for scheduling purposes.
Website usage: If you accept analytics cookies, we collect anonymised page view data through privacy-respecting analytics. See our Cookie Policy for details.
How We Use Data
- Respond to inquiries and schedule custody review sessions
- Prepare session checklists and deliver written custody documentation
- Improve website content based on aggregated readership patterns
- Comply with legal obligations in the Republic of Korea
We do not sell personal data to third parties.
Data Retention
Contact form submissions are retained for twelve months unless an engagement is booked, in which case records are kept for seven years in accordance with Korean commercial record-keeping requirements. Analytics data is retained in aggregated form for up to twenty-six months.
Your Rights
Under applicable Korean privacy law, you may request access to, correction of, or deletion of your personal data. Contact us at contact@filehavencore.click. We will respond within thirty days.
International Transfers
Our primary operations and data storage are in the Republic of Korea. If you contact us from outside Korea, your data may be processed in Korea where our servers and office are located.
Security
We use encrypted connections (HTTPS), restrict access to client records to authorised practitioners, and conduct sessions in rooms without network-connected devices. No security measure is absolute; we encourage clients to minimise sensitive information shared via email.
Changes
We may update this Privacy Policy periodically. The date below indicates the most recent revision.
Last updated: August 2025